Home / PRIVACY STATEMENT

At mistoreph.com, your data privacy is our priority. We are committed to protect your privacy at all times and in all situations. The information we obtain from you as our customer is used to process your orders and to provide a more personalized experience on our site. We have installed and applied security measures to prevent your information from being stolen. However, we at mistoreph.com do not guarantee complete security on your information once given to our third-party partners.

HOW DO WE USE THE INFORMATION THAT WE COLLECT FROM YOU?
As a customer of mistoreph.com, we ask you to fill out a form that requests your name, complete address, e-mail address and other important information to process your order. We at mistoreph.com will NOT share data with trusted partners for the purpose of performing statistical analysis.

Your name and complete address will be solely used to process your order(s) unless your prior consent is given. Without your consent, your information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your demographic information (gender, date of birth, etc.) will be used for several security purposes; to verify your information and to confirm that you are paying with your credit card/s and not someone using your stolen credit card/s.

Our Use of Log Files. When you visit our site, we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). These data will help us to determine what content our customers find most appealing so that we can maximize your enjoyment in our site. Log files are not tied to personal identifiable information.

Site Security. Our mistoreph.com team take personal information privacy seriously. All employees must learn about and obey our security policies. Access to member personal information is limited to key management personnel and member services department.

Communication. From time to time, we may send out emails alerting you that products are available, reminding you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contacted us for a particular reason, 2) to receive your orders, and 3) if we need to contact you for administrative purposes such as winning a contest or raffle. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from mistoreph.com.

Legal Disclaimer. Though we make every effort to preserve user privacy, we may need to disclose personal information in certain circumstances as stated below:

  • Pursuant to law that does not require consent
  • Necessity to protect life and health of a person
  • Necessity for medical treatment
  • Necessity to protect the lawful rights of customer (data subjects) in court proceedings, legal proceedings, or regulation

Supplementation. We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our customers receive their order(s), as well as to lower costs associated with our programs.

Your Feedback is Always Welcome. We welcome any comments, suggestions and questions about our privacy policy or anything else you might want to talk about. You can reach us via email at customercare@mistoreph.com.